PRIVACY POLICY
Chatly.net values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.
By visiting chatfly.net, you are accepting the practices described in this Privacy Policy. Your use of the Website is also subject to our Terms and Conditions.
Our Privacy Policy is written according to the UK Data Protection Act and the GDPR (General Data Protection Regulation – European regulation).
GENERAL INFORMATION
Because we are affiliates of coomeet.com, the personal data of the users that are collected through the website:
(Hereinafter referred to as “Chatfly.net “).
Will be under responsibility and in charge of:
- Coomeet.com
- Comewell Limited
- Office 3 Unit R1 Penfold Works, Imperial Way, Watford, WD24 4YY, United Kingdom.
For more information please visit https://coomeet.com/privacy-policy
TYPES OF INFORMATION GATHERED
The information we learn from customers helps personalize and continually improve your experience at chatfly.net. Here are the types of information we gather:
Information You Give Us. You provide information when you search, read and watch the content, open an account, purchase a subscription or communicate with us. As a result of those actions, you might supply us with the following information:
- Username
- Email address.
- Birth date.
- Payment information.
- Social media profile information.
- Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.
chatfly.net will not collect any personally identifiable information about you, unless you provide it.
Payment information: Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the subscriptions. chatfly.net reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the subscriptions.
GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.
Automatic Information. Like many websites, we use “cookies.” We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses chatfly.net or third-party content served by or on behalf of chatfly.net on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the content you searched for, viewed, and possibly purchased.
HOW LONG WE KEEP YOUR DATA
HOW WE USE YOUR INFORMATION.
In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and services and to develop new services. We use personal information collected through our site as described below and described elsewhere in this Policy to:
- Identify you as a user in our system.
- Provide access and use of the services.
- Create and manage user accounts.
- Process transactions and payments of subscriptions and products.
- Provide access to the special features of the subscriptions.
- Improve our services, website, and how we operate our business.
- Understand and enhance your experience using our website and services.
- Send emails through bulk email delivery platforms such as MailChimp and Klaviyo.
- Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
- Communicate with you about upcoming events and news about services offered by chatfly.net and our selected partners.
- Marketing purposes of chatfly.net
- Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
- Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
HOW DO YOU GET MY CONSENT?
SOCIAL NETWORKS
On our website you will find links and functions linked to different social networks, in which you can share your information.
It is advisable to consult the privacy policy and data protection of each social network used on our website.
Facebook: https://www.facebook.com/privacy/explanation
Google: https://policies.google.com/privacy
HOW WE SHARE INFORMATION
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include process transactions and payments, sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers. In the event that chatfly.net creates, merges with, or is acquired by another entity, your information will most likely be transferred. chatfly.net will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.
Protection of chatfly.net and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of chatfly.net, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. chatfly.net uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform and website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
PROTECTING YOUR INFORMATION
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
chatfly.net follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once chatfly.net receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while chatfly.net strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
EU MEMBERS’ RIGHTS (GDPR COMPLIANT)
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.
We describe these rights below:
- Access and Porting: You can access of your information by contact us.
- Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us.
- Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
- Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
- Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.
You can see more about these rights at:
https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en
CHILDREN’S ONLINE PRIVACY PROTECTION
EDITING AND DELETING INFORMATION
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.
To opt-out of chatfly.net email, follow the instructions included in the email. Your request should be processed within 48 hours.
SUPPLIERS AND OTHER THIRD PARTIES
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information chatfly.net collects from you. If you disclose your information to others, whether other users or suppliers on chatfly.net, different rules may apply to their use or disclosure of the information you disclose to them. chatfly.net does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. chatfly.net is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the chatfly.net site. chatfly.net encourages you to ask questions before you disclose your personal information to others.
CHANGES TO THIS PRIVACY POLICY
chatfly.net will post modifications by date to this Privacy Policy to inform you of any changes. chatfly.net reserves the right to modify this Privacy Policy at any time, please review it frequently.
ENFORCEMENT
chatfly.net regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or chatfly.net treatment of personal information by contacting us.
When we receive formal written complaints, it is chatfly.net policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between chatfly.net and an individual.
If you have questions or concerns, please contact us via the contact information below:
